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How to cancel a swim lesson, book a make-up or move a booking
To ensure you get a make-up session for a swimming lesson you can't attend, please follow this process Please do not notify us of absences and/or book make-up lessons via phone, text, email or verbally to pool staff. All absences and make-ups must be booked via the Customer Portal. We deal with a very large number of students at our centre and rely on the online booking system to schedule our staff and create opportunities for you to book your make-ups. Please follow the ste
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Apr 12 min read
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Baby and toddler swimming education
Families love how every baby and toddler swim lesson at Fit2Swim is part of a carefully structured, educational program: Classes focus on the fundamentals of swimming, so your child builds swimming and water safety skills from day one! Our multi-award-winning programs are specially designed for 3-12 month-olds, 1-2 year-olds and 2-3 year-olds. You can keep track of how your child is developing via the Customer Portal. We also send you regular feedback reports on their progres
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Dec 20, 20251 min read
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Ready, set... app!
Exciting news - Fit2Swim has its own app! Your swimming lesson schedules, progress, and payments are now right at your fingertips. Manage Bookings - view upcoming sessions, manage make-ups, book new classes, and make changes with ease Track Progress - see how far you’ve come with clear progress updates and achievements Handle Payments - easily view invoices, track payments, and manage your payment methods See the app user guide and download the app today to make managing
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Nov 18, 20251 min read
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