• Dan & Jo

Rollover to Term 3 - IMPORTANT INFORMATION

Congratulations to our brilliant swimmers on the progress you've made this term at Fit2Swim. Our fully-heated indoor centre allows you to continue swimming lessons in Term 3 and, importantly, retains your spot for the summer terms. We look forward to you continuing with us.

PLEASE READ ALL THE FOLLOWING INFORMATION CAREFULLY AS IT INVOLVES AUTOMATIC BILLING OF YOUR ACCOUNT.

ROLLOVER

Next Thursday 9 June, we process the rollover to Term 3 2022 (18 Jul to 25 Sep). As an existing student, you'll have priority selecting the best sessions for next term, including moving up levels where appropriate. Term fees are $280 for group lessons, $750 for private lessons, and $264 for squad.

NOT CONTINUING?
PLEASE LET US KNOW by 5pm Thursday 9 June if you will not continue swimming lessons in Term 3. You'll free up your spot for others to enrol and not be billed. If travelling overseas during the term, please speak to us about options.

CONTINUING STUDENTS
If you want to secure a spot in Term 3, you do not need to respond to this message. We'll roll you over in your existing timeslot. You then have one week (Friday 10 - Thursday 16 June) to move yourself to a different time and/or level before we open enrolment to new students. You'll also have priority to enrol another family member.

Please check student “Progress” in the Customer Portal. If a student's current level has been marked as "Completed" due to aging up or completing all the level achievements, you'll be able to move them to a class at the next level.

AUTOMATIC PAYMENT - FRIDAY 17 JUNE
Unless you've informed us that you're not continuing, we'll automatically charge you the term fee on Friday 17 June using the payment details we have on file (as per our Terms of Service). Please ensure the payment method you've stored in your Fit2Swim account is correct, i.e.
  • Sufficient funds in your bank account

  • Credit card not registered as lost or stolen

We incur a penalty fee from your financial institution if your payment bounces back and we will unfortunately need to charge you an additional $10 for a failed payment.

FIRST LAP & ACTIVE KIDS VOUCHERS
If you haven't done so already, please send any First Lap or Active Kids vouchers to support@fit2swim.com and we'll credit your account before taking payment. Any vouchers we receive after 17 June will be used against Term 4 or holiday intensives.

ANOTHER GREAT TERM AWAITS!
It's been wonderful having you at our centre! We look forward to another fantastic term of swimming and water safety education.

Dan, Jo and the Fit2Swim team
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